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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janis Patterson

March 13, 2025

5  out of  5
rating by Janis Patterson
"Shelby and Brian have been a great help to us in securing insurance on our home and autos."
We responded:
"Thank you so much for the 5 star review Mrs. Patterson. We look forward to serving you for many years. Have a great weekend! "
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Kimberly

March 5, 2025

5  out of  5
rating by Kimberly
"Love this company! I spoke with Nathan today & he was extremely helpful. Thanks so much Nathan for your patience."
We responded:
"Kimberly, thank you so much for the positive review. Nathan told me you were a joy to speak with today. We look forward to serving you for a long time. I hope you have a great week.😎"
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Stephanie Hall

February 24, 2025

5  out of  5
rating by Stephanie Hall
"Nathan Barnes worked with us on a home and auto policy. He responded quickly and answered all of our questions. I appreciate all of his hard work to get us a great price. I definitely recommend Nathan!"
We responded:
"Thank you so much for the positive review of Nathan and our agency. Your feedback is critical and we look forward to serving you!"
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renu gupta

February 19, 2025

5  out of  5
rating by renu gupta
"I moved Valdosta 2004 and bought my car and home insurance from Brian sumner. Since then I never changed with any one he is awesome and always keeps his client happy and goes beyond . Now his wife Susan joined him and the service they provide is next level. I will suggest any one who is looking any services Go with them . They are the best people I met and works with the there Clint's to there needs!! Brian and Susan Best team for State Farm!!"
We responded:
"Renu, thank you so much for this positive review. We love serving you and your family! You’re the Best!"
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Madison Hale

February 14, 2025

5  out of  5
rating by Madison Hale
"Mrs. Susan and Mr. Brian are the best in the business and provide a wealth of knowledge/information on what is best for you and your family. I highly recommend!"
We responded:
"Madison, thank you so much for your positive review and we hope you have a happy Valentine’s Day!"
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Gordon Clark

February 10, 2025

5  out of  5
rating by Gordon Clark
"Great service and attention to detail, Nathan has been excellent on the phone and following up with e-mails. G. Clark"
We responded:
"Thanks for the review Gordon! We appreciate you and your business. Hope you are having a great week. Brian Sumner"
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JAMES BURLING

January 13, 2025

5  out of  5
rating by JAMES BURLING
"Shelby is amazing!! Thank you!"
We responded:
"Thank you so much James! We think she is also. I hope you have a wonderful 2025! We appreciate you and your business. "
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Huy Đức

December 19, 2024

5  out of  5
rating by Huy Đức
"They are nice and patient"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charles Murphy

November 19, 2024

5  out of  5
rating by Charles Murphy
"Nathan treated my request with understanding and professionalism. He is a fine example of what the office stands for!"
We responded:
"Charles, thank you so much for your feedback and positive review. We appreciate you so much! We hope you are having a great November!"
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Heidi Williams

September 20, 2024

5  out of  5
rating by Heidi Williams
"Excellent customer service! Nathan was extremely helpful and walked me through the process of rental insurance as well as new home insurance. He was very attentive, Answered all my questions and made the process a smooth one. Thank you Nathan! Your time you spent on helping me was very much appreciated."
We responded:
"Heidi, thank you so much for your feedback! Claire does a Great Job and is a great asset on our team. Thanks again for the review."
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Lelia Roberts

September 20, 2024

5  out of  5
rating by Lelia Roberts
"I made a request to Nathan Barnes at State Farm for documents. Within minutes my request was granted. Mr. Barnes was courteous and knowledgeable."
We responded:
"Thank you for your 5-star review. We appreciate your positive feedback and are honored to serve you. "
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justin duke

September 18, 2024

5  out of  5
rating by justin duke
"Shelby was a great help!"
We responded:
"Thank you so much Justin!"
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David Fuqua

August 9, 2024

5  out of  5
rating by David Fuqua
"Friendly and very helpful. Got right back to me and provided what I requested in a timely manner. She does it like it should be done!"
We responded:
"Thank you so much for the positive review David. We appreciate you. "
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Margo

August 2, 2024

5  out of  5
rating by Margo
"Helpful and really nice"
We responded:
"Thank you so much for your feedback Margo. We hope you have a great weekend.😎"
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Danielle Davis

July 25, 2024

5  out of  5
rating by Danielle Davis
"Eventually found a better rate elsewhere, but this office has fantastic customer service- all the way to ensuring confirmation of the policy cancellation & effective date. I will happily return at a higher rate if customer service elsewhere is not good!"
We responded:
"Danielle, thanks for the review and we look forward to your return in the near future😎"
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Sha’Nyia

July 17, 2024

5  out of  5
rating by Sha’Nyia
"If you ever need renters insurance, I recommend State Farm. Also Shelby was a great help as well."
We responded:
"Thank you so much for positive feedback Sha’Nyia. We appreciate you and your business. "
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Jonathan Seago

May 10, 2024

5  out of  5
rating by Jonathan Seago
"Shelby was very helpful and quick to get me what I needed. Would definitely recommend her to anyone!!"
We responded:
"Thank you so much for your feedback Jonathan! We appreciate you and your business. Have a great weekend. 😎"
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Eric Mathis

April 29, 2024

5  out of  5
rating by Eric Mathis
"I've always had great service from State Farm, and Brian's level of customer service is outstanding!"
We responded:
"Thank you so much Eric! I enjoyed our insurance check up today and look forward to many more years of serving you! "
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TIM KELLER

April 22, 2024

5  out of  5
rating by TIM KELLER
"Shelby Mayes provided excellent service."
We responded:
"Thanks Tim! We think she is great as well. I hope you have a great weekend!!"
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MIke D

January 22, 2024

5  out of  5
rating by MIke D
"First class company from ownership throughout the entire staff. We have been with Brian Sumner State Farm for over 16 years and with State Farm in general for over 30 years."
We responded:
"Happy Birthday Mike D!! Thank you so much for the five star review! You and your family are a Blessing to our agency. I hope you have a great Birthday month!!!"
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Dorothy Brown

July 20, 2023

5  out of  5
rating by Dorothy Brown
"Brain Summer-State Farm Insurance have great agents that will help you with all your insurance needs I just wants to thank one agent Lillian Flucas for always helping my mother in law out when she come into the office"
We responded:
"Dorothy, thank you so much for the feedback. We agree with you. We think Lynn is great and we appreciate your mother-in-law. Have a nice weekend. "
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Deborah Cavannaugh

July 11, 2023

5  out of  5
rating by Deborah Cavannaugh
"Brian Sumner State Farm (especially Nathan Barnes) is awesome. They are professional, prompt, and informative. They helped me out of a tight situation and I am so glad I chose this agency!"
We responded:
"Thank you so much for your feedback, Deborah. I really appreciate our team and we are happy to serve you and all of our customers. "
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Lynette Camon

July 10, 2023

5  out of  5
rating by Lynette Camon
"Excellent Service!"
We responded:
"Thank you so much for the feedback Lynette. Hope you have a Great week. "
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Jon O

June 22, 2023

5  out of  5
rating by Jon O
"It's been the best experience with any other insurance office I've ever had. I've only dealt with Seth and Shelby and they are friendly"
We responded:
"Thanks for the great review, Jon. Our goal is for you to continue to have a 5-star experience at Brian Sumner State Farm. "
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Garrett Faucette

June 19, 2023

5  out of  5
rating by Garrett Faucette
"Shelby was excellent to work with! My wife and I were interested in quotes for auto and home insurance, and Shelby was both knowledgeable and efficient with communicating the quotes. She's an asset to the office for sure!"
We responded:
"Thank you Mr Faucette! Shelby is a gem and we appreciate your feedback."