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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John C Federi

March 30, 2026

5  out of  5
rating by John C Federi
"Some 7 years strong with my agent, Mr. Brian S Sumner. Valdosta, GA"
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Donna Bloom

March 27, 2026

5  out of  5
rating by Donna Bloom
"Had a talk with Brad about my current insurance and showed him my current documents that I had. And very excited to report State Farm is gonna save me $182 a year. He was excellent in kindness, professionalism respect, thoroughness, and excellent customer service thank you so much, Brad. My friend Lorraine Green referred me to Brian’s office."
We responded:
"Donna, thank you so much for your 5 star review of Brad and our agency. We love, saving people money and giving them great service! I hope you have a great week and happy Easter!"
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Rita Tillmes

March 27, 2026

5  out of  5
rating by Rita Tillmes
"Brad was a wonderful person and was a great help to me. Couldn’t be happier. Glad to be back with Statefarm and with this agency. Thank you so very much. God bless! Sincerely, Rita"
We responded:
"We are so happy you Mr back as well Rita, and thank you for your 5 star review of Brad and our agency. We look forward to serving you for many years! "
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Yolanda Payton

March 27, 2026

5  out of  5
rating by Yolanda Payton
"The Sumner office of State Farm provided my family with exactly what we need! They are hospitable, knowledgeable, and always willing to lend a helping hand. They helped me find multi-product discounts to bring down my cost. It was such a comfort to know that my insurance was in place when I had to replace my floors due to a problem we had beyond our control. Lynn is especially awesome! She is sweet and courteous and always willing to help you however she can. She makes all customers feel like they are family. I highly recommend this office for your insurance needs!"
We responded:
"Thank you so much for this great review Yolanda! We are so honored to serve you and your family! We also think Lynn is great! I hope you have a great weekend😎 "
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Maria Foster

March 25, 2026

5  out of  5
rating by Maria Foster
"I love working with Brian Sumner Agency. Mrs Lynn is absolutely amazing! Always on top of things and very responsive when I call or email about my policies. I have been with her for over 28 years and couldn’t see myself working with anyone else. I appreciate everything you do Mrs Lynn 😍"
We responded:
"Thank you so much for the five star review of Lynn and our agency we appreciate you and your business so much!!"
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Jodie Hedrick

February 27, 2026

5  out of  5
rating by Jodie Hedrick
"Shelby Mayes has been amazing at helping with my son's policies. I work for an agent in OK, so have not been able to help him. It's been wonderful having someone to help him when I cannot. Thank you Shelby!"
We responded:
"Thank you so much for your positive review of Shelby! We think she’s great as well?"
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Catherine Harris

February 27, 2026

5  out of  5
rating by Catherine Harris
"Lynn Flucas operates in excellence. She takes time to explain everything in detail and makes sure I have the various insurances I need and she helps me make adjustments as my needs change. I ask a lot of questions and she is always knowledgeable and kind. Working with her has been the best experience I’ve had. Her customer service is the best!"
We responded:
"Thank you so much Catherine! We love Mrs. Lynn too! We appreciate you and your business!😎"
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Tom Thomas

February 25, 2026

5  out of  5
rating by Tom Thomas
"Brian is a great agent and always ready to help when needed."
We responded:
"Thank you very much, Tom. I appreciate your 5-star review. I’m thankful to be your agent of choice. "
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Chawn Payton

February 6, 2026

5  out of  5
rating by Chawn Payton
"Great customer service and Lynn Flucas is an outstanding agent!"
We responded:
"Thank you for taking the time to leave us a review. We appreciate your business and look forward to many more years!~Brian"
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Samaria Bulemu

January 29, 2026

5  out of  5
rating by Samaria Bulemu
"Lynn Flucas is very knowledgeable and helpful with providing information and support to those inquiring about the services they offer. I love working with Lynn, she has really helped me learn more about life insurance policies. If you need quotes on anything they offer please talk with Lynn Flucas, she will provide you with good service, good talk and welcome you with a warm smile. Thanks Lynn Flucas for everything you have helped me with."
We responded:
"Thank you Samaria. We agree that Lynn is amazing. Thank you for your review. We all appreciate you."
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Patti Rorie

January 28, 2026

5  out of  5
rating by Patti Rorie
"Nathan is awesome. Has all the answers and so pleasant"
We responded:
"Thank you so much for the 5-star review of Nathan. We deeply appreciate your kind words and look forward to taking good care of you in the future!"
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Ross Cook

January 23, 2026

5  out of  5
rating by Ross Cook
"Brian and his team are amazing! As a Realtor, I have the opportunity to refer clients to him for quotes. They are always responsive & work hard to get the best rates. Highly recommend contacting him for a quote & using their services!"
We responded:
"Ross, thank you for the 5-star review. It is a blessing to work with you and your buyers. Thank you and Wendy for serving our community so well. "
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Ilda Francillon

December 23, 2025

5  out of  5
rating by Ilda Francillon
"Nathan is the best"
We responded:
"Thank you so much for your feedback! We appreciate you and your business!"
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Jasmine Dandy

December 2, 2025

5  out of  5
rating by Jasmine Dandy
"Great job very nice"
We responded:
"Thanks Jasmine! We appreciate you and your five star review. Happy holidays!"
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Honnie Korngold

December 2, 2025

5  out of  5
rating by Honnie Korngold
"After Hurricane Helene, our business was devastated. We didn’t think we’d recover. Our first call was to our team at Brian Sumner State Farm. Not only did they help us understand what our policy covered, they helped us get access to our policy benefits immediately. That was the difference between recovery and giving up. Their knowledge, caring, and swift action was extraordinary. We are so grateful for them."
We responded:
"Honnie, thank you so much for this great review. Two hurricanes in two years was hard for a lot of people in our area. We were so glad to represent you as your local agent and help you get through the process. I hope you have a great holiday season! "
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Randy Pittman

November 21, 2025

5  out of  5
rating by Randy Pittman
"Great job very friendly And knowledgeable !"
We responded:
"Thank you so much for your positive review Randy! We look forward to taking good care of you and your household! Happy Thanksgiving!!"
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Sherry Mosley

October 30, 2025

5  out of  5
rating by Sherry Mosley
"Lynn Flucas has great customer service. She gave several quotes for me and my family"
We responded:
"Thank you so much for your positive feedback. I hope the quotes were a price that were within your budget. I hope you have a great weekend!"
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william henley

October 23, 2025

5  out of  5
rating by william henley
""Nathan is knowledgeable and was pleasant to initiate my State farm policy with, He answered all my questions and made the process very smooth."
We responded:
"Thank you so much for the positive review of Nathan. We appreciate you and your business!"
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A Google User

October 9, 2025

5  out of  5
rating by A Google User
"Nathan was awesome and very helpful and professional and friendly courteous am gonna love my new state farm home."
We responded:
"Janie, thank you so much for your five star review of Nathan and our agency. We look forward to taking great care of you for many years!!😎"
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Jill Darsey

October 1, 2025

5  out of  5
rating by Jill Darsey
"Nathan at Brian Sumner State Farm has always gone above and beyond in helping with all of our insurance needs."
We responded:
"Thank you so much for the positive review of Nathan. We are happy to serve you and I hope you and the girls are doing well!😎"
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Emmett Musselwhite

September 29, 2025

5  out of  5
rating by Emmett Musselwhite
"Nathan was very pleasant and helpful. I was able to do what I needed to do with just one phone call. He handled my request very professional."
We responded:
"Thank you for the five star review Emmett! We are so happy to take care of you and your insurance needs! We appreciate you!"
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Verénice Isaula

September 8, 2025

5  out of  5
rating by Verénice Isaula
"Shelby provided outstanding service! She was professional, knowledgeable, and took the time to guide me through everything with clarity and care. I truly appreciated her responsiveness and the way she expedited the process—it made a big difference. Thank you, Shelby, for your professionalism and dedication! The Isaula Family will for ever be loyal to you!"
We responded:
"Thank you, Verenice, for your wonderful 5-star review! We’re so glad to hear that Shelby made such a positive impression. She truly reflects the care and commitment we strive to provide every client. We appreciate your family’s loyalty and look forward to continuing to serve you."
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Rachelle Anderson

September 4, 2025

5  out of  5
rating by Rachelle Anderson
"I had a few questions about my policy and received a call from Brian Sumner’s office. I was thankful to be helped by a young lady named Shelby, she was absolutely amazing! Very sweet, informative, and helpful. 10/10 experience. Highly recommend, and I will continue to use Brian Sumner’s State Farm for my services."
We responded:
"Rachelle, thank you so much for the feedback about our office and Shelby. We appreciate you and your business and we hope to serve you for many years to come. "
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Bob Kenny

September 3, 2025

5  out of  5
rating by Bob Kenny
"Well pleased with this facility and its customer service. Transferred over from the Agent we used for several years and retired. Wasn't sure how it would go, but our experienced well surpassed our expitations."
We responded:
"Thank you Bob for sharing your experience! We’re honored you chose our agency after your long-time agent retired, and we’re so glad to hear that your expectations were exceeded. Providing excellent service is always our goal, and we look forward to being here for all your insurance needs."
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Brittany

September 2, 2025

5  out of  5
rating by Brittany
"Shelby was personable , professional, and solution oriented."
We responded:
"Thank you for the 5 stars and for recognizing Shelby’s dedication. Clients like you make what we do so rewarding. We’re grateful for your loyalty and proud to be your agency of choice."