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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Murphy

November 19, 2024

5  out of  5
rating by Charles Murphy
"Nathan treated my request with understanding and professionalism. He is a fine example of what the office stands for!"
We responded:
"Charles, thank you so much for your feedback and positive review. We appreciate you so much! We hope you are having a great November!"
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Heidi Williams

September 20, 2024

5  out of  5
rating by Heidi Williams
"Excellent customer service! Nathan was extremely helpful and walked me through the process of rental insurance as well as new home insurance. He was very attentive, Answered all my questions and made the process a smooth one. Thank you Nathan! Your time you spent on helping me was very much appreciated."
We responded:
"Heidi, thank you so much for your feedback! Claire does a Great Job and is a great asset on our team. Thanks again for the review."
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Lelia Roberts

September 20, 2024

5  out of  5
rating by Lelia Roberts
"I made a request to Nathan Barnes at State Farm for documents. Within minutes my request was granted. Mr. Barnes was courteous and knowledgeable."
We responded:
"Thank you for your 5-star review. We appreciate your positive feedback and are honored to serve you. "
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justin duke

September 18, 2024

5  out of  5
rating by justin duke
"Shelby was a great help!"
We responded:
"Thank you so much Justin!"
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David Fuqua

August 9, 2024

5  out of  5
rating by David Fuqua
"Friendly and very helpful. Got right back to me and provided what I requested in a timely manner. She does it like it should be done!"
We responded:
"Thank you so much for the positive review David. We appreciate you. "
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Margo

August 2, 2024

5  out of  5
rating by Margo
"Helpful and really nice"
We responded:
"Thank you so much for your feedback Margo. We hope you have a great weekend.😎"
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Danielle Davis

July 25, 2024

5  out of  5
rating by Danielle Davis
"Eventually found a better rate elsewhere, but this office has fantastic customer service- all the way to ensuring confirmation of the policy cancellation & effective date. I will happily return at a higher rate if customer service elsewhere is not good!"
We responded:
"Danielle, thanks for the review and we look forward to your return in the near future😎"
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Sha’Nyia

July 17, 2024

5  out of  5
rating by Sha’Nyia
"If you ever need renters insurance, I recommend State Farm. Also Shelby was a great help as well."
We responded:
"Thank you so much for positive feedback Sha’Nyia. We appreciate you and your business. "
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Jonathan Seago

May 10, 2024

5  out of  5
rating by Jonathan Seago
"Shelby was very helpful and quick to get me what I needed. Would definitely recommend her to anyone!!"
We responded:
"Thank you so much for your feedback Jonathan! We appreciate you and your business. Have a great weekend. 😎"
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Eric Mathis

April 29, 2024

5  out of  5
rating by Eric Mathis
"I've always had great service from State Farm, and Brian's level of customer service is outstanding!"
We responded:
"Thank you so much Eric! I enjoyed our insurance check up today and look forward to many more years of serving you! "
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TIM KELLER

April 22, 2024

5  out of  5
rating by TIM KELLER
"Shelby Mayes provided excellent service."
We responded:
"Thanks Tim! We think she is great as well. I hope you have a great weekend!!"
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MIke D

January 22, 2024

5  out of  5
rating by MIke D
"First class company from ownership throughout the entire staff. We have been with Brian Sumner State Farm for over 16 years and with State Farm in general for over 30 years."
We responded:
"Happy Birthday Mike D!! Thank you so much for the five star review! You and your family are a Blessing to our agency. I hope you have a great Birthday month!!!"
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Dorothy Brown

July 20, 2023

5  out of  5
rating by Dorothy Brown
"Brain Summer-State Farm Insurance have great agents that will help you with all your insurance needs I just wants to thank one agent Lillian Flucas for always helping my mother in law out when she come into the office"
We responded:
"Dorothy, thank you so much for the feedback. We agree with you. We think Lynn is great and we appreciate your mother-in-law. Have a nice weekend. "
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Deborah Cavannaugh

July 11, 2023

5  out of  5
rating by Deborah Cavannaugh
"Brian Sumner State Farm (especially Nathan Barnes) is awesome. They are professional, prompt, and informative. They helped me out of a tight situation and I am so glad I chose this agency!"
We responded:
"Thank you so much for your feedback, Deborah. I really appreciate our team and we are happy to serve you and all of our customers. "
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Lynette Camon

July 10, 2023

5  out of  5
rating by Lynette Camon
"Excellent Service!"
We responded:
"Thank you so much for the feedback Lynette. Hope you have a Great week. "
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Jon O

June 22, 2023

5  out of  5
rating by Jon O
"It's been the best experience with any other insurance office I've ever had. I've only dealt with Seth and Shelby and they are friendly"
We responded:
"Thanks for the great review, Jon. Our goal is for you to continue to have a 5-star experience at Brian Sumner State Farm. "
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Garrett Faucette

June 19, 2023

5  out of  5
rating by Garrett Faucette
"Shelby was excellent to work with! My wife and I were interested in quotes for auto and home insurance, and Shelby was both knowledgeable and efficient with communicating the quotes. She's an asset to the office for sure!"
We responded:
"Thank you Mr Faucette! Shelby is a gem and we appreciate your feedback."
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Dan Dan

June 16, 2023

5  out of  5
rating by Dan Dan
"I reached out to get information on life insurance and Mrs.Lynn was very knowledgeable, professional, and made the process so much easier than I thought! Thanks so much for your service, if y’all have any questions on coverage contact Lynn Flucas she is awesome!"
We responded:
"Thank you Dan for your excellent review. We agree with you that Lynn is outstanding We are proud of her years of experience, knowledge and professionalism. We will pass along your feedback, and we sincerely thank you for choosing us as your insurance agency. "
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ENCHILADA KEY

June 15, 2023

5  out of  5
rating by ENCHILADA KEY
"Mrs. Lynn Flucas is so helpful with all my needs. She makes sure that she keeps me abreast with anything going on with my account & resolved any issues if they arise!"
We responded:
"Thank you very much, Enchilada. We appreciate your 5-star review and will share your comments with Lynn. We call this an “insurance double-check” and Lynn does it very well. We value you as a customer and thank you for your loyalty. "
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Staci Thompson

June 13, 2023

5  out of  5
rating by Staci Thompson
"Had to call State Farm today to get some information from an accident I had today. I usually talk to Brian Sumner, who is always such a big help but today I called the office and spoke with Brad. He went above and beyond to answer my questions and was so pleasant to talk with! You have a good one on your team Brian!"
We responded:
"Thank you so much Staci. We think we have a good one in Brad as well. Love our team! Thanks again for your feedback and your business. "
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Meghan Barnes

April 29, 2023

5  out of  5
rating by Meghan Barnes
"Such a professional and welcoming environment. Highly recommend this agency!"
We responded:
"Thank you very much Meghan. We appreciate your 5-star review and your feedback. "
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David Hunt

March 22, 2023

5  out of  5
rating by David Hunt
"Very friendly and took care of my issue really quickly!"
We responded:
"Thanks David, we really appreciate you and your feedback. "
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Troy South

March 8, 2023

5  out of  5
rating by Troy South
"This is the best State Farm Agency to work with. Thanks for your help."
We responded:
"Thank you very much Troy! We greatly appreciate your business and your 5-star review. "
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Kenneth Williams

March 2, 2023

5  out of  5
rating by Kenneth Williams
"Thank you for helping my nephew, Byron Williams."
We responded:
"We are always happy to help Kenneth. We appreciate you! "
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Westley Hazel

February 16, 2023

5  out of  5
rating by Westley Hazel
"Super helpful!"
We responded:
"Thank you so much Westley! We are happy to serve you!"