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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vivian Green

Vivian Green

September 24, 2026

5  out of  5
rating by Vivian Green
"Shelby Mayes assisted me today with a Homeowners Quote and Policy. She is very professional, timely, and hospitable. I am thankful for her assistance."
We responded:
"Thank you for the five star review of Shelby and our agency. We look forward to taking care of you from any more years. I hope you have a great weekend."
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Gail Wilson

September 13, 2026

5  out of  5
rating by Gail Wilson
"Always receive great customer service"
We responded:
"Thank you so much for the five star review Gail. We appreciate you and look forward to continuing to serve you for a long time!"
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Michelle Riley

September 10, 2026

5  out of  5
rating by Michelle Riley
"I have been a customer of this branch for many years and every encounter has been amazing. Nathan has been my most recent agent and he is truly someone who goes above and beyond searching for ways to accommodate my situation at a price I can afford. I really appreciate this State Farm office because they ensure that all my needs are met."
We responded:
"Michelle thank you so much for the five star review of Nathan and our agency. We look forward to continuing to provide exceptional service! Hope you have a great week and thank you again!"
Profile photo of Venice McDuffie

Venice McDuffie

September 10, 2026

5  out of  5
rating by Venice McDuffie
"Shelby was amazing!!! I am so grateful to have State farm as my car insurance carrier. I really appreciate all that they have done. Everytime I call, they always have exceptional customer service and I love it!"
We responded:
"Thank you so much for the five star review of our agency and Shelby! We plan on giving you outstanding service for many many more years!😎"
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Nicole

August 31, 2026

5  out of  5
rating by Nicole
"Such a great office and team ! They’re always willing to help and answer any questions you have."
We responded:
"Thank you so much, Nicole. We appreciate you so much!"
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Tatum Velasquez

August 31, 2026

5  out of  5
rating by Tatum Velasquez
"Best in the business hands down!"
We responded:
"Thank you so much for the five star review Tatum!"
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Drew Williams

August 31, 2026

5  out of  5
rating by Drew Williams
"Great team work!"
We responded:
"Thank you so much for the great review Drew!"
Profile photo of Brooke White

Brooke White

July 31, 2026

5  out of  5
rating by Brooke White
"State Farm does such a great job managing our insurance for all of our cars! When we purchase a new car they make it easy and fast. Thank you brian summer State Farm!"
We responded:
"Thank you Brooke for your Five-Star review. We appreciate your loyalty and look forward to serving you for years to come. "
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Mary Heaton

July 31, 2026

5  out of  5
rating by Mary Heaton
"Whether adding a policy, calling with questions about a claim, or just making sure we have the coverage we need, I’ve always had a great experience with Brian Sumner State Farm. No matter who answers my call, they are always polite, professional, and quick to address my needs. And I appreciate how they not only support their customers but also the Lowndes community."
We responded:
"Thank you very much, Mary Beth. We greatly appreciate your positive review of our agency serving both insureds and our community. It’s our pleasure. "
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Joel Thacker

July 31, 2026

5  out of  5
rating by Joel Thacker
"Brian, Susan, and team are phenomenal here! All around first class service from the moment you first speak with them. Wouldn’t go anywhere else for my insurance needs. Highly recommend!"
We responded:
"Thank you so much for the Five star review, Joel!! We appreciate you so much. I look forward to watching your family grow and continuing to work together. Have a great weekend.😎"
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Tressie Mobley

July 31, 2026

5  out of  5
rating by Tressie Mobley
"Lynn Flucas is an awesome agent and she cares about the people. She’s always there to help."
We responded:
"Thank you Tressie. We agree that Lynn is awesome. Thank you for your loyalty to our agency."
Profile photo of Robie Kendrick

Robie Kendrick

July 14, 2026

5  out of  5
rating by Robie Kendrick
"I needed some help on our existing home insurance and I talked Nathan Barnes and he was very professional and had a quick respond to what I needed. I would highly recommend Nathan Barnes."
We responded:
"Thank you so much for the five star review of Nathan and our agency Robie! We’ve always appreciated your family’s business and friendship. I hope you’re having a great summer.😎"
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F. Tirrell Andrews

July 8, 2026

5  out of  5
rating by F. Tirrell Andrews
"Excellent Customer Service!!! Timely response with appropriate information requested!!!"
We responded:
"Thank you so much for the five star review Dr. Andrews! We appreciate you and your business so much. I hope you are having a fantastic summer."
Profile photo of Cindy Robinson

Cindy Robinson

May 28, 2026

5  out of  5
rating by Cindy Robinson
"Shelby was so helpful in getting insurance set up on my new car. She was very responsive, great follow up, and made the process so easy. Very friendly and always had a smile in her voice.
Cindy Robinson"
We responded:
"Thank you so much for the 5 star review of Shelby and our agency! We think she’s great also! I hope to see you on the pickleball court soon! Have a great summer!😎"
Profile photo of Morgan Campbell

Morgan Campbell

May 14, 2026

5  out of  5
rating by Morgan Campbell
"I worked with Nathan to get insured for home insurance. He is so easy to work with. It took maybe 20-30 minutes from start to finish. I would definitely work with him again."
We responded:
"Thank you so much for your five star review of Nathan. We think he’s great as well. We look forward to taking care of you for a long time. I hope you enjoy your weekend.
Brian Sumner State Farm. "
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Anthony Payton

May 1, 2026

5  out of  5
rating by Anthony Payton
"Information needed was transmitted in less than an hour of request."
We responded:
"Thank you so much for the five star review Anthony!"
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Bonnie French

April 22, 2026

5  out of  5
rating by Bonnie French
"Very helpful"
We responded:
"Thank you, Bonnie. We look forward to serving you as our customer for years to come."
Profile photo of Donna Telford

Donna Telford

April 21, 2026

5  out of  5
rating by Donna Telford
"Very helpful and made it easy for me to understand everything"
We responded:
"Thank you so much for the five star review Donna! We hope you’re having a great week, thanks again!😎"
Profile photo of Doug Ruff

Doug Ruff

April 17, 2026

5  out of  5
rating by Doug Ruff
"Shelby provided remarkable service in quoting insurance for me, very satisfied!"
We responded:
"Thank you so much for your 5 star review of Shelby and her service! We appreciate you! Have a great weekend. 😎"
Profile photo of Christian Branham

Christian Branham

April 14, 2026

5  out of  5
rating by Christian Branham
"We had a very helpful agent, Nathan Barnes. He got us a great deal on our home and auto insurance, and was very kind while taking care of us."
We responded:
"Christian, thank you so much for leaving Nathan a five star review. We appreciate you and your business and look forward to serving you for many!"
Profile photo of John C Federi

John C Federi

March 30, 2026

5  out of  5
rating by John C Federi
"Some 7 years strong with my agent,
Mr. Brian S Sumner. Valdosta, GA"
We responded:
"Thank you so much for the 5 star review John! We appreciate you and your business!"
Profile photo of Donna Bloom

Donna Bloom

March 27, 2026

5  out of  5
rating by Donna Bloom
"Had a talk with Brad about my current insurance and showed him my current documents that I had. And very excited to report State Farm is gonna save me $182 a year. He was excellent in kindness, professionalism respect, thoroughness, and excellent customer service thank you so much, Brad. My friend Lorraine Green referred me to Brian’s office."
We responded:
"Donna, thank you so much for your 5 star review of Brad and our agency. We love, saving people money and giving them great service! I hope you have a great week and happy Easter!"
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Rita Tillmes

March 27, 2026

5  out of  5
rating by Rita Tillmes
"Brad was a wonderful person and was a great help to me. Couldn’t be happier. Glad to be back with Statefarm and with this agency. Thank you so very much. God bless! Sincerely, Rita"
We responded:
"We are so happy you Mr back as well Rita, and thank you for your 5 star review of Brad and our agency. We look forward to serving you for many years! "
Profile photo of Yolanda Payton

Yolanda Payton

March 27, 2026

5  out of  5
rating by Yolanda Payton
"The Sumner office of State Farm provided my family with exactly what we need! They are hospitable, knowledgeable, and always willing to lend a helping hand. They helped me find multi-product discounts to bring down my cost. It was such a comfort to know that my insurance was in place when I had to replace my floors due to a problem we had beyond our control. Lynn is especially awesome! She is sweet and courteous and always willing to help you however she can. She makes all customers feel like they are family. I highly recommend this office for your insurance needs!"
We responded:
"Thank you so much for this great review Yolanda! We are so honored to serve you and your family! We also think Lynn is great!
I hope you have a great weekend😎 "
Profile photo of Maria Foster

Maria Foster

March 25, 2026

5  out of  5
rating by Maria Foster
"I love working with Brian Sumner Agency. Mrs Lynn is absolutely amazing! Always on top of things and very responsive when I call or email about my policies. I have been with her for over 28 years and couldn’t see myself working with anyone else. I appreciate everything you do Mrs Lynn 😍"
We responded:
"Thank you so much for the five star review of Lynn and our agency we appreciate you and your business so much!!"